RETURNS

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Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Refunds
We only refund in the case of products absence as promised by us. Please contact 019-6499553 for assistant.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at butikinspirasihana@gmail.com.

 

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at butikinspirasihana@gmail.com or contact us at 0196499553 and send your item to: 6A, Jalan Greentown 1,Greentown Nova, Ipoh, 08, 30450, Malaysia.

 

Shipping
To return your product, you should mail your product to: 6A, Jalan Greentown 1,Greentown Nova, Ipoh, 08, 30450, Malaysia.

All shipping cost will be on us if the products received are defective and damage. In the case of customer fault such as wrongly order an incorrect product.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.